Website terms of use

Welcome to The Golden Hinde.

These terms and conditions outline the rules and regulations for the use of The Golden Hinde's Website.  

The Golden Hinde is located at: 
Golden Hinde Sailing Ship St Mary Overie Dock, London - SE1 9DE, United Kingdom

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use The Golden Hinde's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies
We employ the use of cookies. By using The Golden Hinde's website you consent to the use of cookies in accordance with The Golden Hinde’s privacy policy. Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License
Unless otherwise stated, Golden Hinde Ltd and/or it’s licensors own the intellectual property rights for all material on The Golden Hinde. All intellectual property rights are reserved. You may view and/or print pages from http://www.goldenhinde.co.uk for your own personal use subject to restrictions set in these terms and conditions.

You must not:
Republish material from http://goldenhinde.co.uk
Sell, rent or sub-license material from http://goldenhinde.co.uk
Reproduce, duplicate or copy material from http://goldenhinde.co.uk
Redistribute content from The Golden Hinde (unless content is specifically made for redistribution).

Hyperlinking to our Content
The following organizations may link to our Web site without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:
commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
dot.com community sites;
associations or other groups representing charities, including charity giving sites;
online directory distributors;
internet portals;
accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. . Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:
By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of The Golden Hinde’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.


 

Group Bookings

Payment

We expect a non-refundable 50% deposit to be paid within 14 days from the date the booking is made. If you are unable to confirm final numbers at the time of booking, we will charge a deposit based on the minimum number required if applicable.

The remaining balance is due 30 days prior to your visit. We are unable to secure your booking beyond the 14 days until the deposit has been paid.

Golden Hinde Limited reserves the right to cancel the booking if payment is not received within these terms.

You can pay your booking via the following methods:

  • BACS (preferred method): please use your name/school/organisation and the invoice number as your reference.
    Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. once payment has been made with your invoice number and the date of your visit.
  • Cheque: please make all cheques payable to Golden Hinde Limited and send them to:

    The Golden Hinde
    St Mary Overie Dock
    Cathedral Street
    London SE1 9DE

    Please include the PAYMENT ADVICE slip at the bottom of the invoice with the cheque.

 

Changes to your booking

If you wish to change the number of people attending, you must do so in writing at least 30 days before your booking.

If you are making changes within the 30-day period prior to your booking we are able to raise a separate invoice for any additional places, however, we are unable to give refunds for any cancellations within this time period.

Any changes to your booking may be subject to an admin charge of £20.

Please bear in mind there is a minimum charge required for the tours and other programmes. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions.

 

Cancellations and Refunds

Please let us know in writing as soon as possible if you need to cancel. No refunds can be given for cancellations made less than 30 days prior to your scheduled booking.

If a cancellation is made before 30 days in advance of the scheduled booking, we will keep the non-refundable deposit and return the rest of the balance.

In cases where payment has not yet been received we reserve the right to charge the 50% non-refundable deposit.

If cancellation is due to unforeseen circumstances beyond your control we will look at rescheduling your booking for an alternative date. If no alternative date is convenient, we will retain the deposit to cover our costs and return the rest of your payment.

If the cancellation is made by Golden Hinde Limited, you are entitled to a full refund.

 

Safety on the Ship

Individuals or adults accompanying school groups are responsible for the safety and behaviour of children/students at all times during the visit.

The Golden Hinde are not responsible for any injuries incurred during the tours and programmes onboard the ship unless the accidents arise from negligence on the part of The Golden Hinde or its staff.

We recommend that all schools carry out their own risk assessment to ensure any special needs of the students are covered.

All persons onboard the ship must abide by the SHIP RULES which will be explained on the day of the visit:

  • Ascend/descend stairs facing towards them (like climbing a ladder)
  • Mind head on gun deck (very low)
  • No running anywhere on the ship
  • Do not pull/climb any ropes
  • Decks may become slippery when wet (rain) and extra care must be taken
  • No more than 6 on gangway at any time
  • Children must be supervised at all times